Managed IT – Server & Application Management

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VirtuWorks takes pride in our comprehensive offering of Managed IT Services and uses reasonable efforts to service and maintain all Customer Systems in accordance with the following:

Server & Application Management

• On-site intervention when needed
• Remote Software Installation, Configuration and Continuous Compliance
• Remote Server Management:
  • Configuration Changes
  • Disk Capacity Management
  • Clustering and Replication Management
  • Monthly Disk Defragmentation, Disk Check and Cleanup
  • Monthly Release, Review, and Testing of New & Approved Microsoft Security Patches
  • Microsoft Active Directory and Microsoft Exchange
  • Support & Troubleshooting
• Management and Hosting of Corporate and Media sites
• Patching and update management
• Microsoft & Linux Servers, VMware & Virtual environments, Enterprise solutions (i.e. HP, Verizon, Watchguard, Veeam, Microsoft Azure Site Recovery), supported
• Management of CPU, disk utilization, memory, file monitoring
• Management of Public, Private or Hybrid cloud environments in any configuration over multiple data centers and locations
• Virus or Threat Correction
• Animalware and Anti-Virus Management & Policy Management
• Virtual infrastructure management and support
• Customer and Licensed Software Application Monitoring & Support