Managed IT – Server & Application Management
VirtuWorks takes pride in our comprehensive offering of Managed IT Services and uses reasonable efforts to service and maintain all Customer Systems in accordance with the following:
Server & Application Management
- On-site intervention when needed
- Remote Software Installation, Configuration and Continuous Compliance
- Remote Server Management:
- Configuration Changes
- Disk Capacity Management
- Clustering and Replication Management
- Monthly Disk Defragmentation, Disk Check and Cleanup
- Monthly Release, Review, and Testing of New & Approved Microsoft Security Patches
- Microsoft Active Directory and Microsoft Exchange
- Support & Troubleshooting
- Management and Hosting of Corporate and Media sites
- Patching and update management
- Microsoft & Linux Servers, VMware & Virtual environments, Enterprise solutions (i.e. HP, Verizon, Watchguard, Veeam, Microsoft Azure Site Recovery), supported
- Management of CPU, disk utilization, memory, file monitoring
- Management of Public, Private or Hybrid cloud environments in any configuration over multiple data centers and locations
- Virus or Threat Correction
- Animalware and Anti-Virus Management & Policy Management
- Virtual infrastructure management and support
- Customer and Licensed Software Application Monitoring & Support