VirtuWorks Cloud-Based PBX systems give you the powerful business phone system features that used to be too expensive for businesses. With complete technical support and customizable packages, we make sure your phone system meets your needs for business communications. Key features like auto-attendants, dial-by-name directory, hunt groups, ring groups, call routing, IVR, and advanced voicemail give your corporate communications a big business image without the big price tag.
Includes unlimited local and long distance in 50 states.
Setup unlimited number of extensions and manage them through our control panel.
Order DID with any area code in the US. Assign DID to any extension/hunt group or call queue. Setup a DID for fax to email.
Upload any .MP3/.WAV to pbx for use with auto-attendant or voicemail.
Setup actions based on conditions, such as routing calls on a specific schedule.
Auto attendant voice system to handle call routing and single digit.
Conference Rooms: Assign a phone number to a conference room, password protected up to 15 attendees. Web Based Conference Manager: see stats, disconnected calls etc.
Caller ID Blacklist
Unlimited list of banned phone numbers.
Control and manage voicemail from central portal. Manage greetings, use media files, get access pins.
Manage your VIOP hardware and setup button template which can be exported to all phones on your system.
Review your call logs. Who called, how long, diagnostics etc. Export CSV. Fully searchable.
Ability to have a team of 5 or 6 people where an incoming call will ring the next available rep. Alerts the caller to the current wait time. Details reporting on performance, abandoned calls.
Ability to see real-time hardware status, like if the phone is on use, what software or firmware version it has.
Ability to send and receive faxes through hardware or directly through the portal. View received faxes online.
Ability to see total phone call analytics.
Call queue accounting in real-time.