Network Management For Small Business
VirtuWorks takes pride in our comprehensive offering of Managed IT Services and uses reasonable efforts to service and maintain all Customer Systems in accordance with the following:
Network Management
- On-site intervention when needed
- Remote Firewall Management:
- Firewall Rules Management
- Firewall Configuration Changes
- 24×7 Monitoring of Firewall Availability
- 24×7 Response – Remote Support of Firewall Outages
- Software & Firmware Updates
- 24×7 Management / Monitoring / Remediation of all VPNs
- Router/Modem
- Router/Modem/WAP Configuration Changes
- Printer Software & Firmware Updates
- 24×7 Monitoring of Router Availability
- 24×7 Response – Remote Support of Router Outages
- Switch Management:
- Switch Configuration Changes
- Software & Firmware Updates
- 24×7 Monitoring of Switch Availability
- 24×7 Remote Support of Switch Outages
- Printer Management
- Printer Configuration Changes
- Printer Software & Firmware Updates
- 24×7 Printer Monitoring of Availability
- 24×7 Response – Remote Support of Printer Outages
- Wireless Network Management
- Wireless Network Configuration Changes
- Wireless Network Software & Firmware Updates
- 24×7 Wireless Network Monitoring of Availability
- 24×7 Response – Remote Support of Wireless Network Outages