Managed IT Services, Cybersecurity & AI Readiness

Everything your business needs on one accountable team: a 24/7 US-based help desk, full device and endpoint management, Microsoft 365 administration, identity and email security, a 24/7 Security Operations Center, backup, proactive monitoring and patching, and fractional vCIO strategy, with a monthly executive report your leadership can actually read. One relationship instead of seven stitched-together tools and vendors.

Growing organizations from 10 to 1,000+ users, with deep experience in professional services: legal, accounting, wealth management, private equity, real estate, property management, and healthcare. Everything runs on a Microsoft 365-native platform, so whether you have no internal IT or a small team that needs backup, there’s a fit.

Yes. 100% US-based, W-2 engineers available 24/7/365, with no overseas tier-one queue. The person who answers your ticket knows your environment. Response and resolution targets are committed in writing in your SLA, with a standard 4-hour response and a faster track for urgent, business-down issues.

Absolutely. Our Co-Managed model adds bench strength to the team you already have: 24/7 after-hours coverage, specialists across security, identity, and Microsoft 365, and senior vCIO guidance, without swapping your tools, taking over, or stepping on your IT lead. You keep the relationships; we bring the depth.

Security is the platform, not an add-on: Microsoft Defender on every device, MFA enforced, a 24/7 SOC watching Defender XDR, vulnerability management, and Microsoft Secure Score improved every month. VirtuWorks is ISO 27001, 20000, and 9001 certified and NSF ISR audited annually. For formal compliance, the Compliance and AI Readiness Add-On adds compliance management and audit-ready evidence for HIPAA, SOC 2, GLBA, and NIST, the documentation your clients, auditors, and insurers ask for. We also help clients implement and document the technical controls behind CMMC and PCI-DSS; the certifying assessment itself is performed by your independent assessor.

Onboarding averages about 60 days through a structured transition: discovery and documentation, security baseline and tooling, help desk cutover and user training, then a 30-day stabilization period. Cutovers are planned to avoid downtime and data loss, and the senior engineer who scoped your environment stays on the account. You’re never handed to an anonymous queue after you sign.

No. VirtuWorks is billed per user, per month, with no multi-year lock-in and no exit penalty; either party can cancel with 60 days’ written notice. The platform has to keep earning its place, which is why we focus on response times, security outcomes, and executive reporting you can actually see.