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Company Name:

Your Name:

Telephone Number:

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How many users are affected by this issue?
Just OneMore than OneAll Users

Is this issue Urgent?
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Is this the first time you have this issue?
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Have you ever submitted a ticket for this issue before?
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Name of the application or process being impacted?

Does this stop you from being able to work?
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Are you getting an error message? If so please upload a screenshot here:

Did anything change in the environment or has any other technician recently been onsite?

Problem Description:

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