Business IT Support Plan

Virtual Office by VirtuWorks

Virtual Office by VirtuWorks is your full-service IT package that includes essential software like Microsoft 365, critical protection, ultimate accessibility, the scalability of the cloud, and US-based IT pros to manage it all.

Need more than the basics? VirtuWorks has you covered with Add-On Packages designed to deliver the level of service, security, resources, and convenience you’re looking for. Click here for more.

$9999Per User/Month
VirtuWorks Virtual Office

Includes:

VirtuWorks Cloud

  • Shared Cloud Folders 100GB Storage
  • Multi-homed backup with 14-day Retention (VW, Azure)
  • MSPControl Cloud Management Console
  • Auto Provisioning Agent
  • User Email Signature Synching and Automation

Security

  • Cloud Based Anti-Virus for End-User PC/Mac
  • Spam, Phishing, Malware, and Virus Email Filtering
  • Fully Audited Environment
  • Built in Penetration and Exploit Management
  • Fully automated Self-service password reset system

24-7/365 Support

  • Full User Onboarding Support
  • VirtuWorks Remote Support
  • Advanced Microsoft Product Support and Response
  • IT Asset Monitoring and Reporting
  • Patch Management
  • Remote PC/Mac Access
  • Online Ticketing System

Microsoft 365 Business Premium


  • Microsoft Office Applications - Local Install, 5 Devices
  • Microsoft Exchange Online - 50GB Mailbox, Online Archives
  • Microsoft OneDrive For Business 1TB Storage
  • Microsoft SharePoint Online
  • Microsoft Intune
  • Microsoft Teams
  • Microsoft Defender
  • Azure Information Protection
  • Azure AD Premium P1 License
  • Azure Virtual Desktop License
  • Business apps from Office (Bookings, MileIQ)
  • Upgrade rights to Windows 10 Pro from Windows 7 Pro or 8.1 Pro

Add-Ons

Add functionality, support and security to your VirtuWorks Virtual Office plan with our specially tailored add-on packages. Add-on packages require a Virtuworks Virual Office base package subscription, and can be mixed and matched as necessary. Some restrictions apply.

Onsite Support

$3999Per User/Month

Some issues require hands-on support. And in instances where productivity is being affected, time is of the essence.

Get 24/7/365 On-Site Support from a VirtuWorks technician when you add this package to your VirtuWorks Virtual Office base package.

VirtuWorks Virtual Office - Onsite Support

Includes:

  • 24-7/365 Onsite Support
  • Standard SLA with Priority 1 and Emergency Escalation
  • After-Hours Emergency Response

*Minimum 85% user enrollment per location
*Only available in select markets

Windows Virtual Desktop

$3999Per User/Month

The Windows Virtual Desktop add-on delivers the power and convenience of Remote Windows Desktop and Thin Remote-Apps to users with the need to access your line-of-business apps. Move onsite applications like Quickbooks, Sage, LexisNexis, and more into the VirtuWorks Cloud, to take advantage of the full Virtual Office experience.

VirtuWorks Virtual Office - Remote Workspace

Includes:

  • Private Cloud Server dedicated to your business
  • Windows Virtual Desktop
  • Thin Remote-Apps
  • Image-based Backups with 14-day Retention of your Cloud Server

*Minimum of 5 users

Enterprise Upgrade

$1599Per User/Month

Upgrade the Microsoft Office 365 Business Premium license included in Virtual Office to Enterprise E3. For businesses requiring increased data storage and protection, more advanced security features, support for large organizations, and/or license flexibility.

VirtuWorks Virtual Office Enterprise Upgrade

Includes:

  • Microsoft Windows 10 Enterprise Upgrade license
  • Increases mailbox storage limit from 50gb to 100gb and includes Unlimited In-place Archive
  • Increases OneDrive storage limit from 1tb to *5tb per user immediately, with unlimited storage upon request
  • Adds Advanced Data-loss Prevention and In-place Hold to OneDrive and SharePoint
  • Unlimited number of users (Business Premium limited at 300 users)
  • Microsoft ATA, Device Guard, Credential Guard, App Locker, Enterprise Data Protection, Azure AD Conditional Access
  • On-Premise CAL Rights for Exchange, SharePoint, Skype, Windows, SCCM, and Windows Rights Management
...And More

Microsoft 365 E5 Advanced Security Upgrade

$5999Per User/Month

M365 E5 is Microsoft’s flagship offering that expands on the ultimate productivity and collaboration features found in E3 by adding advanced security, compliance, voice, and analytical capabilities. Working securely and working efficiently no longer have to be mutually exclusive. Moving beyond defensive security models, Microsoft 365 E5 positions you offensively by enabling you to classify and secure sensitive data, detect suspicious activities, investigate risky behavior, and much more. Coupled with VirtuWorks expert implementation and support, our E5 upgrade is a no-brainer for businesses intent on effectively combatting next-gen threats, while maintaining a hassle-free workflow.

VirtuWorks Virtual Office - Advanced Security

Includes:

Microsoft 365 E5 includes everything in our Enterprise Upgrade, plus:

  • Azure Active Directory Premium 1 & 2
  • Microsoft Defender for Office 365
  • Azure Information Protection Plan 2
  • Information protection and governance
  • Insider risk management
  • Audio Conferencing
  • Power BI Pro
  • Microsoft Defender for Endpoint
  • Microsoft Defender for Identity
  • Microsoft Cloud App Security
  • Advanced eDiscovery and advanced audit
  • Built-in third party connectors
  • Phone system
  • Windows 10 Enterprise E5