The MSP Control Agent Software is a set it and forget application. After an install process that generally takes no more than 5 minutes, there is typically no further user action required. The program serves to:
- Facilitate provisioning of resources – drive mapping and remote applications
- Monitor configurations -email signatures and profile preferences
- Monitoring of system health – OS and hardware errors
- Track performance metrics – storage availability and RAM usage
- Enable deployment of software packages – anti-virus and anti-malware applications
Before you begin, be sure you have your email address and current password. Here is an overview of the basic steps to install the MSP Software:
- Visit: mspcontrol.org/downloads
- Select: MSP Control Device Agent, run installer, and, after reading, agree to licensing
- Input your email address and password
- Allow machine to install software
- New icons will appear over the next few minutes
- If remote applications are utilized, a Virtuworks folder will contain remote resource links
- Expand system tray, bottom right, to view new icons
- Select the Web Route Antivirus Agent and refresh configuration
- Installation should be complete
Watch the full video for a further explanation of the process and troubleshooting topics.