In this episode of Quick Tech learn how to allow VirtuWorks to connect to your Mac/OSX through screen share. This function can assist in troubleshooting or resolving issues. You’ll need to alter the privacy settings which currently restrict such features. You can do this by:

  • Connect to the rescue console
  • From the options, select download and allow
  • Launch the icon and when prompted, select ‘Open System Preferences’
  • System preferences will open and you’ll need to unlock the settings
  • Select the accessibility tab on the left
  • On the right, checkmark the Virtuworks Client
  • Select Screen Recording on the left and again checkmark the Virtuworks Client
  • Apply the lock again by clicking it

For more details, visual imagery, and additional troubleshooting, please review our latest Quick Tech video or contact us today.