Can you rely on your IT Support?
Companies that embrace technology to gain an edge in today’s fast-moving marketplace are looking for advantages in efficiency, productivity, and stability. Failure to properly manage this technology, or quickly address issues encountered, can render these efforts wasted. Dependable IT Support Services are an integral component of any sound business strategy, and VirtuWorks can help you succeed.
What makes VirtuWorks your ideal IT Support Provider?
The short answer to this question is; Experience. Providing IT Support Services to SMB’s in South Florida, and around the world for over two decades, VirtuWorks has gained invaluable insight into what it takes to play a meaningful role in our customers’ success. Based on that insight, we have developed processes, procedures, and tools that enable us to deliver the highest quality IT Support to our clients, at a low, monthly rate.
Highly Qualified, U.S.-Based Techs
Our in-house, tiered IT Support Technicians and Engineers have each achieved multiple industry-standard certifications, and are continually educated on emerging technologies.
Fast Response and Resolution
Through proactive Management of your IT environment, VirtuWorks is able to avoid most IT issues. However, in cases where reactive IT Support is necessary, our SLA ensures issues are short-lived.
Easy to Forecast, Easier to Budget
Our Flat-Rate IT Support enables our customers to plan, knowing the costs involved in supporting expansion. And our low, monthly prices have a clear advantage over handling IT in-house.
Work Better, Together
Standardized tools, resources, and security throughout your organization
The VirtuWorks suite of IT Services enable your people to work as a team
Mobile. Productive. Secure. Supported.
Break free of geographical limitations with the Resources, Security and IT Support of VirtuWorks Virtual Office.
Fast IT issue resolution
IT Support Services from VirtuWorks will fix issues quickly to ensure your staff remains effective
Making the switch to VirtuWorks is Simple
We’ve made it easier than ever before to get your business on the right track
Free Migration Assessment
A VirtuWorks consultant will discuss with you, and assess your current IT environment, to identify key factors for your business. We’ll then develop a plan to migrate your IT Services in the most efficient manner possible.
No Term Contracts
Unlike the majority of MSP’s, we do not try to lock you into a lengthy term contract, making the decision to move to VirtuWorks risk-free. We’re confident you’ll stay with us once you’ve experienced the VirtuWorks Advantage.
No Onboarding Labor Charges
We do not charge for the time and labor required to migrate your IT Services to our systems. VirtuWorks takes full, financial responsibility for getting you up and running as quickly and seamlessly as possible.
Training Is Key To Our Success
Great tools are pointless if your staff doesn’t know how to use them. Once onboarding is complete, our experienced team will provide the documentation and training necessary to bring your team up to speed.
24/7/365 IT SupporT
There’s no good time to experience IT issues. Fortunately for our customers, there’s no time like the present for us to resolve them. VirtuWorks IT Support is available anytime via email, phone call, chat, remote session, or onsite visit.
Holidays and Weekends Emergency Support
After-Hours On-Call Staff
24/7/365 Proactive Monitoring and Maintenance
what clients say about us
“Virtuworks is always responsive and quick. They acknowledge when a ticket is received, and they know the importance and reliability that we have on our computers and get issues resolved the quickest possible.”
“I learned about Virtuworks while working at my previous employer. They are always available to assist and, not only fix the issue when something comes, up but also educate you on what was done, and how to prevent future situations.“
“When everything you do depends on the reliability of your computer, you need a super solid IT team to insure that productivity is not stopped because of computer glitches. This week, VirtuWorks came to the rescue three times! It is great to have a team like Virtuworks!”
“I’ve been working with Virtuworks for over 11 years now. Our projects have ranged from deploying new email servers to implementing new ESX servers. Their entire team is very knowledgeable and they are always making sure we stay a step ahead of technology.”