A successful IT plan is simple: 1) Use effective tools that work well with each other; 2) Maintain systems properly; 3) Make security a priority; 4) Have highly qualified experts at the ready, in case of emergency; and 5) Do it all without breaking the budget. VirtuWorks Virtual Office checks all the boxes by providing the IT resources and support your business needs to run smoothly, for a flat, monthly fee.
– 24/7/365
– No hourly fees for onsite support
– Standard SLA with Priority 1 and Emergency Escalation
– After-Hours Emergency Response
*Minimum 85% user enrollment per location
*Only available in select markets
– Remote Desktop
– RemoteApps
– Image-based Backups with 14-day Retention
*Minimum of 5 users
– Microsoft Windows 10 Enterprise E5
– Office365 Advanced Threat Protection
– Microsoft Enterprise Mobility + Security E3
– Microsoft Log Analytics
The short answer to this question is; Experience. Providing IT Support Services to SMB’s in South Florida, and around the world for over two decades, VirtuWorks has gained invaluable insight into what it takes to play a meaningful role in our customers’ success. Based on that insight, we have developed processes, procedures, and tools that enable us to deliver the highest quality IT Support to our clients, at a low, monthly rate.
Our in-house, tiered IT Support Technicians and Engineers have each achieved multiple industry-standard certifications, and are continually educated on emerging technologies.
Through proactive Management of your IT environment, VirtuWorks is able to avoid most IT issues. However, in cases where reactive IT Support is necessary, our SLA ensures issues are short-lived.
Our Flat-Rate IT Support enables our customers to plan, knowing the costs involved in supporting expansion. And our low, monthly prices have a clear advantage over handling IT in-house.
Find out more about our IT Services
Standardized tools, resources, and security throughout your organization
The VirtuWorks suite of IT Services enable your people to work as a team
Mobile. Productive. Secure. Supported.
Break free of geographical limitations with the Resources, Security and IT Support of VirtuWorks Virtual Office.
Fast IT issue resolution
IT Support Services from VirtuWorks will fix issues quickly to ensure your staff remains effective
We’ve made it easier than ever before to get your business on the right track
A VirtuWorks consultant will discuss with you, and assess your current IT environment, to identify key factors for your business. We’ll then develop a plan to migrate your IT Services in the most efficient manner possible.
Unlike the majority of MSP’s, we do not try to lock you into a lengthy term contract, making the decision to move to VirtuWorks risk-free. We’re confident you’ll stay with us once you’ve experienced the VirtuWorks Advantage.
We do not charge for the time and labor required to migrate your IT Services to our systems. VirtuWorks takes full, financial responsibility for getting you up and running as quickly and seamlessly as possible.
Great tools are pointless if your staff doesn’t know how to use them. Once onboarding is complete, our experienced team will provide the documentation and training necessary to bring your team up to speed.
Schedule Your Migration Assessment
24/7/365 IT SupporT
There’s no good time to experience IT issues. Fortunately for our customers, there’s no time like the present for us to resolve them. VirtuWorks IT Support is available anytime via email, phone call, chat, remote session, or onsite visit.
what clients say about us
“Virtuworks is always responsive and quick. They acknowledge when a ticket is received, and they know the importance and reliability that we have on our computers and get issues resolved the quickest possible.”
“I learned about Virtuworks while working at my previous employer. They are always available to assist and, not only fix the issue when something comes, up but also educate you on what was done, and how to prevent future situations.“
“When everything you do depends on the reliability of your computer, you need a super solid IT team to insure that productivity is not stopped because of computer glitches. This week, VirtuWorks came to the rescue three times! It is great to have a team like Virtuworks!”
“I’ve been working with Virtuworks for over 11 years now. Our projects have ranged from deploying new email servers to implementing new ESX servers. Their entire team is very knowledgeable and they are always making sure we stay a step ahead of technology.”
Questions? Call us @ 305-500-2716
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